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FAQ

How to Request a User Account

For first time users only. If you are your organization’s Super Admin, please go to the “User Registration” page shared...

Where to Find User Name & Password

The username is set up by each user when they register for a SuperDoc account. The username, which can be...

Forgot Password

Navigate to: organization.baltutech.com/password-reset/  NOTE: The link to reset passwords is unique to each organization. If you are unsure of your...

Getting ERROR at Login

Verify your user name and password are correct (look for typos) If everything entered is correct and you still cannot...

Can’t Find the Editor on my SuperDoc App

If your user account is an editor account, you will find the Editor mode at the bottom menu:  If you...

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